FAQ & Help Center
Find answers to the most common questions about the JnUReddrop platform.
Generally, you must wait at least **3 months (90 days)** between full blood donations. Your donor dashboard automatically calculates your next eligible date based on your last donation.
If your health profile (Age, Weight, Height, Gender) is incomplete, your **Availability Status** and **Contact Privacy** toggles on the dashboard will be disabled. Please complete your profile to enable these quick actions and to view your BMI and full eligibility status.
Your contact information is only visible to **authenticated users** who have posted an **active blood request**. You can choose to share either your **Phone Number** or your **Email Address** publicly via the 'Contact Privacy' toggle on your dashboard.
Still need help? Contact our 24/7 Helpline.